Privacy Policy

At RLR MOT Training and Consultancy, we are dedicated to protecting your private information with the utmost care. We do not sell, rent, or share your personal information with any third parties. This Privacy Policy outlines the information we collect from you, how we utilize it, and the measures we take to secure it.

Personal information that is capable of identifying you as an individual, including:

• Personal names, postal and billing addresses, telephone numbers, email addresses and other similar contact data.
• Financial and transaction data such as credit or debit card numbers and other bank account information
• Details of individual visits and interaction with the RLR MOT Training and Consultancy website, and other traffic, location, blogging and communication data.
• Demographic details such as your postcode, age, gender, and preferences.

We collect information in the following instances:

• When you fill out our application forms.
• When you express interest in our courses by providing a business card or contact information.
• When you complete surveys for our research purposes, although your participation is not mandatory.
• When you reach out to us via phone, email, or mail, we may retain a record of that communication.
• When you download our app or request documents remotely.

We process your applications, send booking confirmations and reminders, and, if you have opted in, provide details of offers and promotions from time to time. We handle billing, such as executing transactions and fulfilling received orders. We supply information, products, or services you request, or that may interest you, with your consent. We fulfill our contractual obligations. We also inform you of any changes to our service.

RLR MOT Training and Consultancy adheres to its GDPR obligations by maintaining personal data accurately, ensuring secure storage and destruction, and avoiding the collection or retention of excessive data. It safeguards personal data against loss, misuse, and unauthorized access. The company commits to implementing suitable technical safeguards for personal data protection. All personal data processing will be conducted lawfully, fairly, and transparently.

We hold your personal data only for the duration necessary for the intended purposes. If it is no longer required, we ensure that your personal data is securely deleted from our systems.

RLR MOT Training and Consultancy processes personal data to deliver information, products, or services you have requested or that we believe may be of interest to you, provided you have given consent for contact. You will receive marketing information only if you opt-in, and should you revoke your consent later, you may withdraw it at any time. To alter your preferences, please reach out to our team at info@rlrmot.co.uk, and we will update them according to your instructions.

Our website may contain links to third-party websites. These sites have their own privacy policies, which we encourage you to review. We bear no responsibility or liability for their policies as they are beyond our control.

Our website employs cookies to identify you from other users. We utilize "analytical" cookies, which enable us to recognize and tally the number of visitors, as well as monitor their navigation through the site during their visit. This information aids us in enhancing our website's functionality, ensuring a positive browsing experience for you, and facilitating ongoing improvements to our site.

Under the GDPR, you possess several rights including:

- The right to be informed clearly, transparently, and in an easily understandable manner about how your personal data is utilized.

- The right to access your personal data.

- The right to have RLR MOT Training and Consultancy correct any personal data that is inaccurate or outdated.

- The right to have your personal data deleted when it is no longer necessary for RLR MOT Training and Consultancy to keep it.

- The right to limit the processing of your personal data under certain conditions.

- The right to obtain and reuse your personal data in a structured, commonly used, and machine-readable format, also known as the right to data portability.

- The right to object to the processing of your personal data for our legitimate business interests or for direct marketing purposes.

- The right to revoke your consent to processing.

- The right to file a complaint with the Information Commissioner's Office.

In order to exercise any of your rights, please use the contact details set out below:

Email: info@rlrmot.co.uk
Call: 01279 353307 

Privacy Policy last updated: May 2024.

RLR MOT Training and Consultancy regularly updates its privacy policy. Any future changes will be published on this page and, when relevant, communicated to you via email.